Legal Professional Coaching
Legal professionals take extraordinary steps to learn and refine their technical knowledge. And rightly so. However not all will spend the same effort seeking to understand their client. For those that do, they will become trusted advisers.
An environment-led approach
Similarly, before Pillar coaches an individual or a team, we first seek to understand their environment.
This includes not only their sector and client base but also their employer, specifically its culture and strategy. A thread between law firm, team and individual is critical for our tuition to have a positive and lasting impact.
Understanding the client
The individual or team’s client is our second base.
We believe effective communication is central to the relationship. And trusted advisers recognise this can mean a degree of assimilation with a client’s culture.
Taking private capital sponsors as a proxy, investment principals must unpack and address all significant risks before their investment committee. Legal counsel need to facilitate this by empowering their client.
We coach legal professionals to proactively identify and package risks in intelligible format. This means covering all material downside, leverage and exit events, and maintaining clear lines of client communication to learn about transaction context and permutations.
Establishing this standard of communication not only facilitates good advice; it leads to additional work on a cross-sector basis given the value clients attach to culture parity.
Motiviation and respect
Our third and favourite base is the individual and team itself.
We believe that a curious mindset is the answer to professional happiness and success. We also believe that respect is key to both a team’s dynamic and a client relationship. And that respect means brevity and relevance when engaging with others.
It is our view that burnishing talent is the key to a thriving business, especially in the face of AI, increasing client demands and employment market dynamics. If you develop your people in the right way, an engaging culture, increased market share and profitability shall follow.
Get in touch
Pillar tutors have worked on each side of the service divide at the highest level. We would relish the chance to work with your employees.
